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Complaint form

Are you disappointed with one of our products or items? We would like to make it up to you. Please give us the chance to find out why.

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What is the nature of your complaint?*

Please choose one of the following categories

Bottled goods

Giftbox

Promotional item

Which of the following products is the subject of your complaint?*

Which item from the gift box is the subject of your complaint?*

Which promotional item is the subject of your complaint?*

Please select the bottle size in question*

Please state the reason for your complaint regarding the product*

Other*

Please state the reason for your complaint regarding the gift pack*

Other*

Please state the reason for your complaint regarding the promotional item*

Other*

How many items are you claiming?*

Where was the item purchased?*

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Where did you purchase the item?

Website Address

Where did you purchase the item?

Retail name & Town/City

When was the item purchased?

Reason for feedback*

Please describe the problem in detail

If relevant regarding your issue, are you able to send us the item/product for further analysis?*

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Bottle identification number*

Please enter the bottle identification number here:

Where can I find the bottle identification number?

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Personal information

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By ticking the adjacent box, you consent to the data you provide being collected and stored electronically. Your data will only be used for strictly earmarked processing and to answer your request. You can revoke this consent at any time by sending us a message. In the event of revocation, your data will be deleted immediately. Further information can be found in the Privacy Policy.

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Mast-Jägermeister SE
Jägermeisterstraße 7-15
38296 Wolfenbüttel
Deutschland

Phone: +49 (0) 5331 81-0
Fax: +49 (0) 5331 81-456

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